We offer professional services for your highly productive machines and plants. Whether it's a matter of keeping the availability of your plants as high as possible or adapting them in line with necessary changes in order to continue producing products at a high level. As your partner, we want to use our know-how to help us to be successful together.
| Hotline/remote service | Fast problem solving with no need for an on-site deployment. We can support you remotely so that your plant is available again as quickly as possible. Our service experts can assist your maintenance employees so that we can rectify malfunctions together. We can correct a range of malfunctions cost-effectively by means of remote support without having to actually come to your site. Examples:
If an on-site deployment is required after all, our service team is ready to help. |
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| Inspection | Taking precautions pays off. Regular inspections by skilled Witzig & Frank technicians will increase the lifetime of your production plant and help to avoid costly repairs and follow-on damages. Inspections that are specially tailored to the individual machine types ensure high availability and a long lifetime. Unplanned machine downtime can be avoided and required maintenance and repairs can be planned for the best possible time. |
| Repairs | Fast help in an emergency. We always keep standard components in stock. This ensures that repairs can be carried out by our service technicians at our sites and yours at short notice. We'd be happy to help you with a provisioning concept for special components for your plant so that these parts are available at all times, too. |
| Process optimization (OEE) | Benefit from our know-how. Whether it's a matter of optimizing individual machining processes or perfecting the entire machining procedure of your plant. With our know-how, we can help you to increase output and improve quality. Optimization of primary processing time and non-productive time
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Spare parts
Top quality and maximum lifetime with original Witzig & Frank spare parts
With our spare parts service, you can keep your plant in check. Simply use our knowledge for the selection of the right spare parts. Standard parts are available immediately ex stock. For plant-specific special components, we recommend a custom provisioning concept to ensure that these parts are available whenever you need them, too.
Our service team will be happy to help you with the know-how required. We offer standard and express shipment options. And if time is really of the essence, you can opt for an immediate courier service.
| Exchange assemblies | We can provide you with exchange assemblies for tool turrets and spindles if you're in a rush and do not have a replacement available. Ex stock, we have exchange turrets for machine types such as the Triflex U 30-60, Triflex UG , Triflex 5X, Uniflex, Turmat, and LSA. For the Triflex 5X, we always keep a stock of exchange spindles on hand. |
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Retrofit kit/remote access | We offer retrofits and updates of the remote connection to ensure secure remote access. |
Replacement assemblies for quick on-site exchange | Reconditioning and repairs take place offline without adversely affecting availability. We'll be happy to formulate a concept that suits you. |
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| Service agreements | We can provide completely individual service agreements to meet your special requirements. |
Regular training courses relating to machine operation, mechanical and electrical maintenance, and programming are really important to us. We also offer individual customer training to meet your requirements profile. This allows you to make sure that your employees obtain the know-how they need in relation to your Witzig & Frank machines.
As a result, your plant will run efficiently and you will avoid faults and malfunctions.
